Course Description:
1. Implementing Cisco Collaboration Devices (CICD) 1.0:
Prerequisites
Working knowledge of converged voice and data networks
Basic knowledge of Cisco IOS gateways
Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Course Content
This course focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. A new type of lab called a Discovery lab is introduced. Discovery labs are a learning environment, embedded in the lessons, that enables students to learn about principles and technology in a more interactive, hands-on way. The course also contains Challenge labs. Challenge labs are labs where students test their knowledge gained through a lesson or multiple lessons.
After successful completion of this course, the student will be able to:
Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
Describe how to maintain a Cisco Unified Communications solution
Course Outline
- Module 1: Describe the Characteristics of a Cisco Unified Communications Solution
- Module 2: Provision End Users and Associated Devices
- Module 3: Configure Voice Messaging and Presence
- Module 4: Maintain Cisco Unified Communications System
- Module 5: Provide End User Support
2. Implementing Cisco Video Network Devices-Part 1 (CIVNDI-1)
Modules and Content
- Module 1: Video Conferencing and Streaming Fundamentals
- Lesson 1: Introduction to Video and Video Applications
- Lesson 2: Video Technology Basics
- Lesson 3: Video Protocols and Media
- Lesson 4: Functional Components of Video Infrastructures
- Lesson 5: Network Requirements of Video Solutions
- Lesson 6: Cisco Video Solution Architecture Overview
- Module 2: Cisco TelePresence Endpoint Environmental Requirements and Installation
- Lesson 1: Environmental Requirements for Video Installations<
- Lesson 2: Installing Cisco TelePresence Endpoints and Profile Systems
3. Implementing Cisco Video Network Devices-Part 2 (CIVNDI-2)
Course Content
The Implementing Cisco Video Network Devices, Part 2 (CVIND2) course will provide students with the necessary knowledge and skills to implement various Cisco Collaboration endpoints in converged Cisco infrastructures. It covers a range of Cisco Collaboration solutions and enables students to implement and troubleshoot Cisco Unified Communication This course also introduces a new type of lab called a Discovery lab. Discovery labs are a learning environment, embedded in the lessons, that enables students to learn about principles and technology in a more interactive, hands-on way.
Course Outline
- Module 1: Describe the components and architectures of Cisco Business Video solutions
- Module 2: Implement Cisco Collaboration endpoints
- Module 3: Implement Cisco TelePresence endpoints
- Module 4: Implement multipoint conferencing on Cisco Collaboration endpoints
- Module 5: Implement Cisco Digital Media Players
"